Privacy Notice – General Data Protection Regulation (GDPR)
Please read the following information carefully. This privacy notice document contains information about the information collected, stored and otherwise processed about you and the reasons for the processing. It also tells you who I share this information with, the security mechanisms I have put in place to protect your data and how to contact me if you need further information.
What does Definity Maintenance do with your information?
When carrying out the provision of services, we collect personal information including name, address, location and contact information.
How we use your personal information: Purposes
We may use your personal information for the following purposes:
i. to provide services to clients, including the provision of property maintenance services and to order materials
ii. to keep accounting records and carry out office administration
iii. to respond to potential complaints or make complaints
iv. when procuring goods and services
v. as required or permitted by law
Whether information has to be provided by you, and why
If we have been instructed by you or on your behalf, to provide maintenance services, your personal information has to be provided, to enable us to provide you with advice or carry out property maintenance or refurbishment services, and to enable me to comply with my professional obligations, and to keep accounting records.
The legal basis for processing your personal information
We rely on the following as to the lawful bases of which we collect and use your personal information:
How long will we store your personal data?
We will normally store all your information:
We are relying on your consent to process your information. Your consent is implied when you engage with our services. You have the right to withdraw this consent at any time, but this will not affect the lawfulness of any processing activity we have carried out prior to you withdrawing your consent. However, where we also rely on other bases for processing your information, you may not be able to prevent processing of your data. For example, if you have asked us to work for you and we have spent time or money on undertaking physical work or acquiring materials, you may owe money, which Definity Property Maintenance will be entitled to claim.
If there is an issue with the processing of your information, please contact us using the contact details below.
Under the GDPR, you have a number of rights that you can exercise in certain circumstances. These are free of charge. In summary, you may have the right to:
I do not intend to process your personal information except for the reasons stated within this privacy notice. If this changes, this privacy notice will be amended and placed on the website.
Changes to this privacy notice
If you have any questions about this privacy notice or the information we hold about you, please contact us:
Telephone: 0203 442 1286
Mobile: 07862 245 728
Andrew Argyle, Data Protection Officer for Definity Maintenance